Frequently Asked Questions

  • We combine a thoughtful doggo-centered approach with premium level care for a reliable trustworthy service that your doggo will love.

    Your best buddy is important to us and we want to give them the special attention they deserve. We don’t lock them away in a crate all day and we won’t see your pup like pound signs. Instead, they will be given the proper care and attention you expect from a petcare service.

    Access to cool shelter and a safe garden, cosy beds and toys, fresh water and tasty treats. Fun walks and pup playtime that is tailored to their size and needs. Plenty of cuddles if they want them, with friendly walkers who genuinely care and want to build a rapport with your pooch. Plus photos and updates of your happy doggo on patrol.

    Our aim is to make every pup in our care smile and waggy-tail happy. It’s not just what we do, it’s how we do it that sets us apart.

  • Please fill out the form on the Contact page and we can discuss your needs.

  • We use an easy booking app to make the process as smooth as possible.

    You can sign up for one session or multiple sessions a week.

  • You can reach us anytime via our Contact page or direct by email.

    We aim to respond quickly, usually within one business day.

  • Whether it’s day care or walkies patrol, your doggo only needs a collar/harness with a name tag and their usual lead.

    We will supply the rest!

  • If you won’t be home when we schedule your pick up, we kindly request a key or alternative method of access.

    Leave your doggos collar/harness and lead out where we can find them and we will collect your pup for their tail-wagging adventure.

    Rest assured that we will leave everything else as we find it. You and your pooch are in safe hands.

  • We only let doggos off their leads once they have gotten to know us, and only with your permission.

    Please confirm when signing up with us what your preferences are and whether your pup has good recall.

    We will also ask you to let us know of any other behaviours we need to be aware of, such as how well they play with other doggos and any aggressive tendancies. This is for the safety of your pup and everyone else.

  • Yes, absolutely. We specialise in rescue dogs and with those of a timid nature. We have previously homed many rescues, so we have experience of dealing with doggos that require a little extra TLC.

    We will take time to get to know them, with as much patience and reassurance as they need to feel safe.

    Once we have established trust with them, they will get all the attention and cuddle-time they need to make them happy until they come home.

  • We will accommodate where we can. However, if it very hot, cold or stormy and we are unable to provide your service, we will let you know as soon as possible and rearrange the session.

  • If your doggo is sick, we kindly ask you to keep them at home whilst they get treatment. We will happily rearrange the session for when your pup is back to good health.

  • If your doggo becomes unwell whilst they are in our care, we will contact you immediately to let you know. We will arrange to drop your pup back home so that you can decide on the best course of action for treatment.

  • Yes, we are. If anything happens to your doggo whilst in our care, we will do everything we can, should first aid be required. And, of course, we will contact you immediately.

    In an emergency, we will happily run your pup to the vet and meet you there to ensure timely medical treatment can be given. Your doggos welfare is of paramount importance to us and we will always put the health and safety of your pup first.

  • Please get in touch via the Contact page or direct by email. We will respond as soon as we can, usually within one business day.